At Piyormart, we believe that a delightful shopping experience extends beyond just finding the perfect product. It’s about ensuring your purchase arrives safely and swiftly, leaving you with a smile. This shipping policy is to provide you with complete transparency and peace of mind, guiding you through every step of the delivery process.
Our Commitment to You:
We’re dedicated to delivering your orders with the utmost care and efficiency. Our team works tirelessly to ensure your packages are handled with the same attention and care while processing.
Shipping Methods and Rates:
We offer a variety of shipping options to suit your needs and budget. Our rates are calculated based on the weight of your order and your delivery location. You can find the exact shipping cost for your order at checkout before completing your purchase.
Standard Shipping:
Enjoy reliable delivery with our standard shipping option, typically arriving within 5-7 business days.
Expedited Shipping:
Need your order faster? Choose our expedited shipping option for a swift delivery within 2-3 business days. This option is available at checkout and perfect for those last-minute gifts or urgent needs.
Order Processing Time:
We strive to process your orders efficiently, aiming to have them shipped within 1-2 business days. During peak seasons or holidays, processing may take a little longer. We’ll keep you informed of any delays via email.
Delivery Times:
We provide accurate delivery estimates based on your location and chosen shipping method. However, unforeseen circumstances like weather or customs processing may cause occasional delays. Rest assured, we’ll keep you updated throughout the journey.
Order Tracking:
Once your order has shipped, you’ll receive a confirmation email with your tracking number and a link to the carrier’s website. You can also track your order directly on our website, allowing you to monitor its progress and be prepared for its arrival.
Shipping Address Verification:
Please double-check your shipping address during checkout to ensure your order reaches you promptly. We cannot modify the delivery address once the order has been processed. If you need to make a change, please contact our customer service team or mail us on [email protected] immediately.
Packaging:
At Piyormart, we take pride in the care we put into packaging your order. Each item is meticulously packaged to ensure it arrives in perfect condition.
Handling Damaged or Lost Packages:
We understand that shipping mishaps can occur. In the unlikely event that your package arrives damaged or is lost in transit, please contact our customer service team within 7 days of receiving your order. We’ll immediately investigate the situation and work with you to resolve the issue promptly and to your satisfaction.
International Shipping:
At this time, we only ship to addresses within [India]. We are always working to expand our reach and will update our policy if we offer international shipping in the future.
Returns and Exchanges:
For information on our return and exchange policy, please refer to our detailed Returns Policy.
Contact Us:
We’re here to help! If you have any questions or concerns regarding your order, please don’t hesitate to reach out to our customer service team at [email protected]. We’re always happy to assist you.
Shop with Confidence:
We’re confident that you’ll love your Piyormart. Browse our selection today and experience the difference of a seamless and enjoyable shopping journey.