At Piyormart, we are committed with providing you the highest quality dry fruits and exceptional service. We want you to be completely satisfied with your purchase, and we have developed this Return Policy to ensure that happens.
Our Promise to You:
We understand that sometimes, despite our best efforts, product might not meet your expectations. That’s why we offer a straightforward and hassle-free return policy. We want you to feel confident for your purchase, knowing that you have options if needed.
Eligibility for Returns:
* We accept returns for unused and unopened items within 7 days of receiving your order.
* Please ensure that the items are in their original packaging and condition.
* For hygiene reasons, we do not accept returns for opened, used, or damaged items unless the damage was caused by a manufacturing defect.
Return Process:
* To initiate a return, please contact our customer service team via email at [email protected], providing your order details.
* Our customer service team will guide you through the return process and provide you with return shipping label if the item is defective or incorrect.
* For other returns, the return shipping costs is responsibility of the customer.
Refunds:
* Once we receive your returned items, we will process your refund within 3-5 business days.
* The refund will be credited to the original payment method used for the purchase.
Damaged or Defective Items:
* If you receive a damaged or defective item, please contact our customer service team immediately.
* We will gladly replace the item with a new one or issue a full refund.
Contact Us:
* If you have any questions or concerns regarding our Return Policy, please do not hesitate to contact our customer service team:
* Email: [email protected]
Thank you for choosing Piyormart, We appreciate your purchase and strive to make your experience with us as pleasant as possible.